The Chamber’s mission is to contribute towards creating a conducive economic and business environment in eThekwini and beyond, as well as providing services specifically relevant to small and large business in the region.

Trade and Investment KwaZulu-Natal (TIKZN) is a South African trade and investment promotion agency, developed to promote the province of KwaZulu-Natal as an investment destination, and promote trade by assisting local companies to identify markets and export their products. At the helm of the institution is the Chief Executive Officer, Mr Zamo Gwala, supported by the board of directors from the key industries in KwaZulu-Natal. The institution also boasts a staff of 34 members skilled in marketing, investment promotion, strategy and research as well as project management.

DIPA offers a single window of access to the investor by offering the following services:

• General economic information
  
• Research on specific sectors
  
• Introduction of key suppliers, financiers and customers
  
• Retention and expansion services
  
• Opportunity identification and development
  
• Local market analysis
  
• Site evaluation and selection
  
• Business establishment assistance
  
• Ongoing aftercare